Unlocking the Promise of AI in Member-Centric Care

Artificial intelligence holds much promise across the healthcare industry, from helping physicians with administrative tasks to increasing efficiency during clinical trials. For health plans, in particular, AI can help them increase operational efficiency, predict and manage risk, and provide member-centric care. However, a few key challenges—especially when it comes to data and developing expertise—could prevent health plans from unlocking the complete potential of AI.

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