AI for Enterprise: Building an AI Strategy to Delight Customers

AI for Enterprise: Building an AI Strategy to Delight Customers

A seamless customer experience has quickly emerged as a critical differentiator for businesses across all industries.1 And the bar is set high – using artificial intelligence (AI) to deliver touches like personalization, gamification, and around-the-clock customer support has become an all but everyday expectation for a large number of consumers.

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