Conversational AI with Kore.ai

Dell Validated Design for AI

Customers, partners, and employees are looking for effective and efficient interaction with companies and organizations to receive the information that they need quickly and accurately. They want it done in an efficient and cost-effective way that minimizes the impact on their operations. These stakeholders, particularly customers, can become easily frustrated if they cannot get the information that they need quickly, accurately, and efficiently. Traditional websites, call centers, and interactive voice response (IVR) systems can be rigid. They present information in a particular way that is not necessarily the way that individual consumers want to experience it.h

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