Autoflows from Forethought: An AI-Powered Revolution in Customer Service

Forethought, a pioneer in generative AI for customer service, has unveiled SupportGPT's revolutionary autonomous resolution feature, Autoflows. This innovation is a big step toward a future in customer service that is AI-centric, goal-oriented, and more effective.  Artificial Intelligence has the potential to completely transform how organizations communicate with their customers in the rapidly changing field of customer care. But even with their claims to be AI-first, a lot of big businesses continue to use antiquated manual operations from the CRM era. These processes take up hours of priceless time and frequently result in poor output, unhappy clients, and a delay in value realization. By transforming this antiquated method into a system of intelligence, Forethought seeks to redefine what it means to be genuinely AI-first.